Property managers have a lot of responsibilities but if they can’t effectively collect fees from their customers then they can’t do much else. While it may be cliché, it’s true – cashflow is the lifeblood of any business, so property managers find effective, efficient, and convenient methods to collect payments to enable growth, enhance customer service, and optimize planning.
7 Methods for Collecting Payments: What Works Best for Property Managers
Topics: Productivity, Customer Service, Accounting, Rentals, Leasing, Customer Satisfaction
Preauthorized payments are a form of payment automation where customers enable companies to withdraw funds for recurring payments directly in their account, typically via the EFT (electronic funds transfers) or ACH (Automated Clearing House) process. Preauthorized payments have been around for a while but have become more popular as the use of cash has declined, the 2016 Federal Reserve Payment study found that over 144 billion payments in the US were non-cash and they totaled over $170 trillion. The shift away from cash persists, 83% of American businesses leverage ACH/EFT payments, here are 5 reasons why you should too.
Topics: Property Management, Accounting, Budgeting, Rentals, Leasing
According to Pew Research, millennials have officially eclipsed Baby Boomers as the largest generation. What this means from a business standpoint is that the audience you are marketing to has changed. And given the fact that the younger generation that now wields the strongest buying power also happens to be a relatively fickle group, this can be a challenge.
Topics: Blog, Technology, Property Management, Customer Service, Tips, Marketing, Branding, Social Media, Communication, Business Growth, Engagement, Rentals, SEO, Leasing
One of the keys to success in an industry that’s as fast-paced as commercial property management is staying abreast of the latest trends. Things evolve at a rapid rate, so the ability to shift gears and address the changing demands is essential to remaining competitive. To make things a little easier for you, we’ve done some of the legwork and uncovered four commercial property management trends that we think should be on your radar. Take a look below.
Topics: Blog, Technology, Property Management, Accounting, Rentals, Advice, Leasing
Staying relevant in the ever-changing property management industry means staying in tune with all the latest trends. For years now the role of technology in the world has evolved. Technology and innovation are embedded in society and business. Currently mobile technology serves a great advantage for property managers. Beyond offering a mobile friendly website, property managers can leverage mobile applications to streamline business operations.
Topics: Blog, News, Technology, Property Management, Customer Service, Tips, Marketing, Social Media, Engagement, Rentals, SEO, Digital, Advice, HOA
Halloween is one of the busiest nights of the year. Children, adults, and everyone in between will be up to something.
Topics: Blog, Property Management, Tips, Communication, Engagement, Rentals, Advice, Seasonal
Topics: Productivity, Blog, Property Management, Customer Service, Tips, Communication, Business Growth, Employee Satisfaction, Rentals, Advice
These days, it’s all about the data. And boy, is there a lot of it. In fact, there are 2.5 quintillion bytes of data created each and every day. The problem with that volume of information is that it’s hard to narrow it down to what’s important. And this is a big deal, because if you’re not working with clean, reliable data, it could be costing you money.
Topics: Blog, Property Management, Accounting, Tips, Engagement, Budgeting, Rentals, Advice
Starting a property management business can be stressful. Deciding when to sell that business can be just as agonizing. If you’re feeling overwhelmed at the thought of getting your company sale-worthy, it can be helpful to know what options are available to you. Deciding which option is best for you can make it easier to determine what needs to be done to prepare for the road ahead. Here are the three main courses of action you could take.
Topics: Business Growth, Employee Satisfaction, Hiring, Budgeting, Rentals, Advice
We recently went over some pretty compelling reasons why even a small property management company could benefit from having a board of directors. But understanding the advantages and actually making it happen are two different monsters. Where on earth do you even begin? Believe it or not, putting together a trusted board of directors or advisors isn’t as complicated or challenging as you may think. In fact, all you need to do is look for the following three fundamentals.
Topics: Property Management, Tips, Branding, Business Growth, Hiring, Budgeting, Rentals