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4 Reasons Why You Should Use Video Conferences

Posted by Tricia Gopi

Not too long-ago video conferencing technology was the thing of imaginative TV or an out of reach technology. Today video meeting software is a readily available, easy to access tool that companies can leverage. However, many companies are hesitant about their switch to remote video technology. TechRadar research shows that around 26%-30% of people are uncomfortable with the idea of using video conferences.


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Topics: Property Management, Communication, Business Growth, Employee Satisfaction, Digital, Organization

What Does the Democratization of Technology Mean?

Posted by Tricia Gopi

In 2020 the democratization of technology is considered one of the year’s top technology trends. Information, data, and communication can be exchanged easier than ever before. The distribution of knowledge and barriers to access have shifted drastically and as a result business has changed too.

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Topics: Technology, Property Management, Customer Service, Marketing, SEO, Digital

How Artificial Intelligence is Beneficial to Property Managers

Posted by Tricia Gopi

Innovation is happening all around us at an exponential rate. One the trendiest technologies right now is Artificial Intelligence. AI has been an element of science fiction for many years, but it has now become a reality. Artificial Intelligence (AI) commonly comes across as a scary force but in reality, it’s a tool that has a place in businesses and everyday life. As technology gets more complicated it can become difficult to understand the practicality of some developments. Harnessing the potential of AI can be incredibly beneficial to property management companies as well. 

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Topics: Productivity, Technology, Property Management, Employee Satisfaction, Engagement, Digital, Customer Satisfaction

4 Reasons Why Your Properties Should Be Smarter

Posted by Tricia Gopi

The rise of the smart home came quickly. Just like any other amenity like swimming pools or gyms, a property equipped with smart technology increases the appeal and value to prospects. Giving customers the power to control their home from the comfort of their smartphone can set your service apart from competitors.  

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Topics: Property Management, Employee Satisfaction, HOA, Sustainability, Community

The 5 Main Elements of Internal Controls

Posted by Tricia Gopi

 

Security and privacy are growing concerns for businesses, customers, and the general public alike. Implementing internal controls in your organization is an effective way of mitigating and monitoring potential security risks. As you decide what controls would work best for your business, consider these five main elements of internal controls.  

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Topics: Property Management, Security, digital security, Organization, Reporting, Cybersecurity

4 Benefits of Electronic Document Management Systems

Posted by Tricia Gopi

An electronic document management system (EDMS), is software used to manage the creation, control, storage, and distribution of documents. Typically, an EDMS is a centralized system that streamlines document management. Electronic Document Management Systems usually includes an electronic signature function, which gives users the ability to digitally sign/authorize documents replacing manual “wet ink” signatures.   

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Topics: Productivity, Technology, Property Management, Sustainability, Organization

4 Ways Property Managers Can Go Green

Posted by Tricia Gopi

Sustainability is no longer a passing trend, companies are committing to green business practices at an increasing rate. The questions often asked when presented with the opportunity to be more sustainable is: “is it worth it?” The short answer – yes.

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Topics: Property Management, Advice, Economics, Sustainability

How to Handle Disagreements in Your Community

Posted by Tricia Gopi

In multi-family residential complexes, interpersonal friction between owners and tenants isn’t uncommon. In 2019, people spent an average of 2.8 hours of their week in conflict with someone else. Whether they are minor disagreements, noise complaints, or neighborly spats, it’s important that property managers are able to minimize altercations as soon as possible by deescalating tensions.

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Topics: Property Management, Communication, Advice, Customer Satisfaction, Conflict Resolution, Community

How Property Managers Can Avoid Miscommunication

Posted by Tricia Gopi

According to researcher, Osmo Wiio, “if communication can fail, it will fail.” Being prepared for potential miscommunications is the best way to ensure successful interactions. Property managers need to be able to communicate clearly to efficiently manage their community. They must also do their best to understand what owners, tenants, and residents need.

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Topics: Productivity, Property Management, Employee Satisfaction, Advice, Conflict Resolution

The Basics of HOA Fiduciary Duty

Posted by Tricia Gopi

An HOA board of directors is the governing body of a residential community. The purpose of an HOA board is to make and oversee decisions regarding community assets and regulations. Most HOA boards are non-profit organizations where each board member serves based on trust. Fiduciary duty requires board members to uphold that trust by acting in the best interest of the community.

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Topics: Blog, Property Management, Accounting, Communication, Business Growth, Hiring, HOA, Economics

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