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5 Tips for Streamlining the Inspection Process

Posted by Mitchell Vinnitsky

Inspections are a key function of property management. Not only do they provide the opportunity to regularly assess property condition and identify the need for maintenance, but they also protect you against serious and costly problems down the road. As with any business process, however, there is a right way and wrong way to carry out inspections. To optimize this process and keep your residents happy, we recommend using the following guideline.

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Topics: Technology, Property Management, Digital, Organization, Automation

3 Simple Ways Community Association Managers Can Keep Residents Happy

Posted by Mitchell Vinnitsky

One of the nicest things about residential communities is that they feature a diverse collection of personalities and opinions. Of course, this can also be one of the biggest challenges, particularly for association managers. In addition to their mountain of other responsibilities, community managers face the monumental task of keeping a melting pot of temperaments happy, all at the same time.

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Topics: Productivity, Technology, Property Management, Customer Service, Communication

How to Manage Homeowner Conflict Resolution Digitally

Posted by Mitchell Vinnitsky

Like it or not, where there are neighbors, there will inevitably be disputes. Homeowner A doesn’t like the way homeowner B cuts his shrubs while homeowner C is growing increasingly annoyed by how loud homeowner D plays his music, and so on and so forth.

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Topics: Technology, Property Management, Customer Service, Communication, Customer Satisfaction, Conflict Resolution

5 Common Homeowner Association Disputes and How to Deal With Them

Posted by Mitchell Vinnitsky

Residing in a community that’s managed by an HOA can have many advantages. Properties are typically well-maintained, safety is a top priority and there is usually access to several attractive amenities. That being said, however, there are some downsides to HOAs. In particular, conflict can sometimes arise. Let’s explore some of the most common HOA disputes and how to best resolve them.

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Topics: Property Management, Customer Service, Communication

6 Key Negotiations Skills for Your Next Business Meeting

Posted by Mitchell Vinnitsky

The ability to negotiate effectively is a key element in establishing successful and mutually-beneficial business deals. Without strong and strategic negotiation skills, whether it’s with potential business partners, vendors, customers, or even employees, you’re likely to come out of a meeting with a deal that only satisfies a fraction of what you wanted. While not everything in business can be done completely on your terms alone, insufficiencies can have rippling effects on your goals for business.

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Topics: Productivity, Property Management, Communication, Business Growth, Organization, Business

How to Enable Goal Progression at Work

Posted by Angelica Diaz

Internal business goals are dynamic. Strategy, time, data, and labor are poured into establishing achievable goals for an organization, whether it’s company-wide, departmental, or individual. Sometimes even with all the data on their side, companies don’t reach their goal within the projected timeframe. When this happens, it can be disappointing for everyone involved, but it should not be less motivating. In fact, missed goals are an opportunity for teams to leverage retrospective failures, shaping new goals and outlook.

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Topics: Productivity, Blog, Technology, Property Management, Tips, Communication, Profitability

5 Simple Steps for Successful Succession Planning

Posted by Mitchell Vinnitsky

According to Pew Research, approximately 10,000 baby boomers will retire from the workforce by 2030. This means there will be thousands of projected vacancies to prepare for within the decade, however research finds that only 35% of organizations have formal succession plans in place.

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Topics: Property Management, Communication, Business Growth, Hiring, Profitability, Business

What You Should Know About Barriers to Entry

Posted by Mitchell Vinnitsky

A barrier to entry is an obstacle a business must incur to enter a marketplace. Barriers to entry can vary from one industry to the next. The property management industry boasts an overall low barrier to entry which enables higher market saturation. Because of relatively easy entrance into the industry, there are over 280,000 property management companies operating in the US and more than 31,000 are active in Canada, meaning the number of industry competitors in North America exceeds 300,000.

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Topics: Technology, Property Management, Branding, Advice, Organization

Who Should be on Your Implementation Team?

Posted by Jessica Galeano

When you’re ready to kick off a vendor-guided software implementation, one important question to ask is ‘who should be involved’. For every property management company and every software application the answer could vary. But for an ERP there are some key choices for an implementation team that can facilitate the experience and ensure ongoing success throughout the lifetime of the relationship.

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Topics: Productivity, Technology, Property Management, Employee Satisfaction, Organization

5 Reasons Software Implementations Fail (and How to Overcome Them)

Posted by Jessica Galeano

According to research conducted by Gartner, 75% of all software implementations fail. A new software ERP that fails to go live means that the time and money invested into selecting a system was wasted and the process needs to begin again. It also leaves teams who were excited for the additional support in their roles disappointed.

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Topics: Productivity, Property Management, Employee Satisfaction, Budgeting

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