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4 Benefits of Electronic Document Management Systems

Posted by Tricia Gopi on Mar 5, 2020 6:00:00 AM

An electronic document management system (EDMS), is software used to manage the creation, control, storage, and distribution of documents. Typically, an EDMS is a centralized system that streamlines document management. Electronic Document Management Systems usually includes an electronic signature function, which gives users the ability to digitally sign/authorize documents replacing manual “wet ink” signatures.   

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Topics: Productivity, Technology, Property Management, Sustainability, Organization

4 Ways Property Managers Can Go Green

Posted by Tricia Gopi on Feb 25, 2020 6:00:00 AM

Sustainability is no longer a passing trend, companies are committing to green business practices at an increasing rate. The questions often asked when presented with the opportunity to be more sustainable is: “is it worth it?” The short answer – yes.

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Topics: Property Management, Advice, Economics, Sustainability

How to Handle Disagreements in Your Community

Posted by Tricia Gopi on Feb 20, 2020 6:00:00 AM

In multi-family residential complexes, interpersonal friction between owners and tenants isn’t uncommon. In 2019, people spent an average of 2.8 hours of their week in conflict with someone else. Whether they are minor disagreements, noise complaints, or neighborly spats, it’s important that property managers are able to minimize altercations as soon as possible by deescalating tensions.

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Topics: Property Management, Communication, Advice, Customer Satisfaction, Conflict Resolution, Community

How Property Managers Can Avoid Miscommunication

Posted by Tricia Gopi on Feb 11, 2020 6:00:00 AM

According to researcher, Osmo Wiio, “if communication can fail, it will fail.” Being prepared for potential miscommunications is the best way to ensure successful interactions. Property managers need to be able to communicate clearly to efficiently manage their community. They must also do their best to understand what owners, tenants, and residents need.

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Topics: Productivity, Property Management, Employee Satisfaction, Advice, Conflict Resolution

The Basics of HOA Fiduciary Duty

Posted by Tricia Gopi on Feb 6, 2020 6:00:00 AM

An HOA board of directors is the governing body of a residential community. The purpose of an HOA board is to make and oversee decisions regarding community assets and regulations. Most HOA boards are non-profit organizations where each board member serves based on trust. Fiduciary duty requires board members to uphold that trust by acting in the best interest of the community.

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Topics: Blog, Property Management, Accounting, Communication, Business Growth, Hiring, HOA, Economics

4 Ways Property Managers Can Reduce HOA Violations

Posted by Tricia Gopi on Feb 4, 2020 6:00:00 AM

Covenants, Conditions, & Restrictions (CC&Rs) are a set of rules HOAs use to define what a homeowner can or cannot do. CC&Rs are implemented to maintain a fair standard of living across a community through conformity. 76% of people say that CC&Rs protect and enhance property value. HOAs can enforce CC&Rs by penalizing homeowners in violation using fines, forced compliance, liens, and lawsuits.

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Topics: Property Management, HOA, Economics, Customer Satisfaction

Why Property Managers Should Be Texting

Posted by Tricia Gopi on Jan 30, 2020 6:00:00 AM

Texting may seem too casual for businesses to engage in but sending alerts to owners and tenants via text message can be more effective than any other form of digital communication. As long as contacts aren’t being overwhelmed by the volume of texts being sent and property managers have explicit consent to contact owners on their cell phones, text messaging can be very beneficial.

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Topics: Technology, Property Management, Communication, Business Growth, Employee Satisfaction, Engagement, Advice, Customer Satisfaction

The 5 W's of Offline Networking

Posted by Tricia Gopi on Jan 23, 2020 6:00:00 AM

The purpose of professional networking is to build business relationships within the parameters of your industry. In-person networking has stood its ground despite the growing popularity of social networks that facilitate professional networking online like LinkedIn.

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Topics: Blog, Property Management, Marketing, Communication, Business Growth, Employee Satisfaction, Engagement, Customer Satisfaction, Networking

How Email Segmentation Can Get You Better Results

Posted by Tricia Gopi on Jan 16, 2020 6:00:00 AM

Email marketing is one of the most effective forms of direct engagement, it’s more than twice as effective as social media marketing. With over 246 billion emails being sent every day, 79% of Americans want marketing emails to be more tailored to their interests. By implementing a segmentation strategy, the ROI of email marketing can grow up to 77%.

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Topics: Productivity, Blog, Technology, Property Management, Tips, Marketing, Branding, Social Media, Communication, Business Growth, SEO, Digital, Advice, Costumer Satisfaction

3 Ways to Find Leads Online

Posted by Tricia Gopi on Jan 14, 2020 6:00:00 AM

Establishing strong online marketing strategies gives property management companies steady access to leads. Online marketing is ideal for lead generation because it’s low maintenance and effective across all demographics. Studies continue to show that there is no age where web-based marketing ceases to be impactful.




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Topics: Productivity, Technology, Property Management, Portal

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