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What to Do When a Tenant Moves Out

Posted by Mitchell Vinnitsky

There are tons of resources online (our blog included) about how to find and manage great tenants. But, what about when those residents decide to move on? Even the most successful landlord or property manager will have to deal with turnover at some point. As such, there should be a documented process for how to wrap things up with the former tenant and get the vacant unit prepped and ready to be re-rented as quickly as possible. If you haven’t yet defined this process, here’s what we recommend.

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Topics: Technology, Property Management, Business Growth, Training, Organization

5 Ways to Achieve Hands-Off Property Management

Posted by Mitchell Vinnitsky

One thing that surprises many new property managers is the amount of day-to-day work that’s involved in being successful. Many have this idea that they’ll simply be able to sit back, relax and collect all kinds of passive income. While it’s highly unlikely that you’ll be able to achieve this degree of autonomy, the good news is, there are some things you can do to shorten your to-do list and make your professional life infinitely easier.

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Topics: Technology, Property Management, Business Growth, Organization, Automation

7 Communication Dos and Don’ts for Landlords and Property Managers

Posted by Mitchell Vinnitsky

Whether you’re a landlord, property manager or community manager, chances are, you’re in constant contact with your network, whether it’s scheduling walk-throughs, answering questions, responding to complaints or scheduling maintenance appointments. Every interaction you have is an opportunity to increase trust, foster loyalty and build your reputation. That’s why honing your communication skills is so critical. Here are a few tips to keep in mind.

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Topics: Technology, Property Management, Business Growth, Organization, Automation

Top 5 Property Manager Mistakes and How to Avoid Them

Posted by Mitchell Vinnitsky

Nobody’s perfect, and property management professionals are no exception. Making mistakes is something that happens in business. Thankfully, those mistakes don’t have to be yours to make. By identifying and understanding some of the most common blunders made by property managers, you can hopefully sidestep them in your own career. Check out our list of the top five property management mistakes to avoid below.

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Topics: Productivity, Technology, Property Management, Customer Service, Business Growth, Employee Satisfaction, Organization, Trends

Do I Need Property Management Software? Key Questions to Ask

Posted by Mitchell Vinnitsky

Being successful in the property management industry is no easy feat. It takes commitment, dedication, time and yes, sometimes blood, sweat and tears. Property management software is designed to make juggling the day-to-day tasks of a property manager or landlord infinitely easier and more efficient.

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Topics: Technology, Property Management, Business Growth, HOA, Portal, Organization, Automation

5 Tips for Streamlining the Inspection Process

Posted by Mitchell Vinnitsky

Inspections are a key function of property management. Not only do they provide the opportunity to regularly assess property condition and identify the need for maintenance, but they also protect you against serious and costly problems down the road. As with any business process, however, there is a right way and wrong way to carry out inspections. To optimize this process and keep your residents happy, we recommend using the following guideline.

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Topics: Technology, Property Management, Digital, Organization, Automation

6 Key Negotiations Skills for Your Next Business Meeting

Posted by Mitchell Vinnitsky

The ability to negotiate effectively is a key element in establishing successful and mutually-beneficial business deals. Without strong and strategic negotiation skills, whether it’s with potential business partners, vendors, customers, or even employees, you’re likely to come out of a meeting with a deal that only satisfies a fraction of what you wanted. While not everything in business can be done completely on your terms alone, insufficiencies can have rippling effects on your goals for business.

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Topics: Productivity, Property Management, Communication, Business Growth, Organization, Business

What You Should Know About Barriers to Entry

Posted by Mitchell Vinnitsky

A barrier to entry is an obstacle a business must incur to enter a marketplace. Barriers to entry can vary from one industry to the next. The property management industry boasts an overall low barrier to entry which enables higher market saturation. Because of relatively easy entrance into the industry, there are over 280,000 property management companies operating in the US and more than 31,000 are active in Canada, meaning the number of industry competitors in North America exceeds 300,000.

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Topics: Technology, Property Management, Branding, Advice, Organization

Who Should be on Your Implementation Team?

Posted by Jessica Galeano

When you’re ready to kick off a vendor-guided software implementation, one important question to ask is ‘who should be involved’. For every property management company and every software application the answer could vary. But for an ERP there are some key choices for an implementation team that can facilitate the experience and ensure ongoing success throughout the lifetime of the relationship.

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Topics: Productivity, Technology, Property Management, Employee Satisfaction, Organization

3 Elements of Email Etiquette for Successful Teams

Posted by Mitchell Vinnitsky

Email is ubiquitous, it’s heavily relied on by businesses for internal communication, external communication, and marketing. There are expected to be 4 billion email users worldwide by the end of 2020 and that number is projected to climb to 4.3 billion by 2023. Adopting the right email practices can improve connectivity between teams, collaboration, and productivity while helping to foster positive work relationships.

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Topics: Property Management, Tips, Communication, Employee Satisfaction, Organization

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