Condominium & HOA Management – NetIntegrity
1.800.231.5162
  • Request Online Demo

Netintegrity Blog

3 Tips for Verifying Proof of Income

Posted by Mitchell Vinnitsky

When evaluating potential tenants for a rental property, it’s imperative that you screen them thoroughly. The truth is, anyone can look great on paper and seem legit in person, but there are a lot of hidden pitfalls to renting that could come back to bite you if you’re not careful. One of the best ways to weed out bad apples is to verify each applicant’s income. This can significantly reduce your risk and save you a lot of money and hassle in the long run. Here are a few expert tips to help optimize the process.

Read More

Topics: Technology, Property Management, Business Growth, Digital, Community, Organization

What Kind of Fees Does a Property Manager Charge?

Posted by Mitchell Vinnitsky

For landlords and real estate investors, hiring a property manager is often a wise investment. In particular, when someone else is there to handle the day to day nitty gritty work, it frees them up to focus on other, more revenue-driving initiatives. Of course, delegating this work to someone else comes at a cost. Whether you’re a landlord considering the help of a property manager, or you’re interested in getting into the industry and are curious, here are some of the common fees you can expect.

Read More

Topics: Property Management, Business Growth, Training, Community, Automation

How can User Generated Content Boost Your Marketing Strategy?

Posted by Mitchell Vinnitsky

User-generated content (UGC) is content that promotes a brand that is created independently by customers not commissioned by a company itself. UGC is created by consumers and customers who genuinely believe in a product or service. The type of content created can range anywhere from websites, blogs, photos, videos, testimonials, or social media posts.

Read More

Topics: Blog, Property Management, Marketing, Branding, Digital, Advice, Customer Satisfaction, Community

Would Your Property Management Company Benefit from Mobile CRM?

Posted by Mitchell Vinnitsky

Mobile CRM (customer relationship management) technology is a platform that enables frontline staff to conveniently access CRM software and functionality from any internet-enabled mobile device from smartphones to tablets. The CRM market has experienced unprecedent growth globally, by 2023 Satista projects the CRM software market to grow $40.26 billion USD. Mobile CRM allows remote workers to interact with customer and prospect data to execute from marketing and sales to customer support.

Read More

Topics: Blog, Technology, Property Management, Branding, Communication, Business Growth, Training, Economics, Customer Satisfaction, Community, Automation

Why Should Your Focus Be on Customer Retention?

Posted by Jessica Galeano

Signing a new client is great, it is rewarding, validating, and exciting. Generating new leads and converting prospects is huge part of staying operational but developing strategies to retain customers is arguably more crucial than converting leads. Repeat customers typically account for 65% of a company’s current business so, a focus on retention is beneficial for property management companies looking to expand their portfolio. After you bring a new customer on board the goal becomes oriented around keeping that customer, but only about 32% of executives say that retaining current customers is a priority.

Read More

Topics: Property Management, Customer Service, Business Growth, Customer Satisfaction, Conflict Resolution, Community

5 Key Ingredients to Customer Loyalty

Posted by Mitchell Vinnitsky

Converting leads to customers is essential to success but once you have established a strong customer base, it’s important to keep those customers coming back, continuing to choose you over competitors time and time again. According to research by Temkin Group in 2018, loyal customers are 5 times more likely to forgive issues, 4 times more likely to refer new prospects, and 7 times more likely to try a new product or service from that company. When customer decide that they prefer one company to its competitors, that customer’s repeat business is considered loyalty, sustaining that loyalty is essential to enduring success.

Read More

Topics: Property Management, Customer Satisfaction, Community, Trends

Where Can Retrofitting Save Your Properties Energy?

Posted by Jennifer McCready

In our society we depend on energy for every part of our day to go smoothly. Whether it’s turning on the lights, starting the car, or making a morning coffee, we depend on some source of energy. Every source of energy has some impact on the environment. The magnitude of that impact depends on the energy source itself, for example renewable sources have far less global impact than crude oil. One way to reduce your company’s environmental impact, besides alternative energy, is by retrofitting your properties and your offices.

Read More

Topics: Property Management, Advice, Customer Satisfaction, Sustainability, Community

3 Reasons Your Employees Need Automation

Posted by Jessica Galeano

Technology at work can be complicated. As business executives mull over the advantages and disadvantages of installing specialized software, various factors are considered in the cost-benefit analysis. Arguably, the most important effect to consider is how technology supports your team. PWC research found that 90% of C-Suite executives felt like they were making decisions related technology that reflected their staff’s needs but only about 53% of staff agreed.

Read More

Topics: Property Management, Accounting, Business Growth, Employee Satisfaction, Community, Organization, Reporting, Automation

4 Reasons Why Your Properties Should Be Smarter

Posted by Mitchell Vinnitsky

The rise of the smart home came quickly. Just like any other amenity like swimming pools or gyms, a property equipped with smart technology increases the appeal and value to prospects. Giving customers the power to control their home from the comfort of their smartphone can set your service apart from competitors.  

Read More

Topics: Property Management, Employee Satisfaction, HOA, Sustainability, Community

The Basics of Cybersecurity for Property Managers

Posted by Mitchell Vinnitsky

As data has made its way online into the digital sphere, it’s essential for everyone, from businesses to consumers, to understand how to fortify sensitive data. Protecting vulnerabilities against threats enables businesses to continue to operate without compromising their employees or their customers.

Read More

Topics: Technology, Property Management, Security, Advice, Community, Cybersecurity

Categories

SOCIALIZE WITH US

The Property Manager's Guide to Technology

Recent Posts