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How Capitalization Rate Provides Insight into Your Properties

Posted by Tricia Gopi

The capitalization rate, sometimes referred to simply as the “cap rate,” is a concept that’s fundamental for anyone buying into real estate for commercial purposes. The cap rate is used in real estate investing to provide a clear ROI of properties. It’s typically depicted as a percentage and its value can vary over time.

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Topics: Productivity, Property Management, Tips, Business Growth, Budgeting, Economics, Profitability

6 Elements to Understanding the ROI of Your Team

Posted by Mitchell Vinnitsky

There are many key factors to a well-performing business and high profitability, what you may not know is your team is one of those key factors. A highly engaged team can help to keep customers loyal and profitability up, which is one reason it’s important to keep a focus on your employee experience as well as your customers. Training, opportunity for growth, and regular feedback (both positive or negative) are key investments in your team, that when executed effectively build trust, create respect, and grow your bottom line.

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Topics: Property Management, Business Growth, Employee Satisfaction, Budgeting, Economics, Profitability

Price to Profitability for Property Management Companies

Posted by Mitchell Vinnitsky

Research shows that pricing is the element of the marketing mix with the greatest impact on profitability, in one study a 5% price increase led to an average 22% increase in earnings. While it might seem obvious, your profitability depends heavily on your service fees and product pricing. If prices are not optimized, organizations often end up selling themselves short, cutting out the opportunity for profits. On the other hand, if prices are set too high, profits can be put in jeopardy due to overselling your value. Pricing is a delicate balance, so here are a few considerations for companies reviewing their rates.

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Topics: Productivity, Property Management, Business Growth, Profitability

Growth vs Profitability: Does your Business Need to Pick a Lane?

Posted by Mitchell Vinnitsky

When small to medium sized property management companies are looking to strengthen their industry foothold whether they’re just starting out or revaluating their strategy, businesses often have to choose between growth or profitability focus. Because of the crowded nature of the property management industry, selecting one or the other can be particularly daunting, so it’s important to think long and hard about the best option for your company.

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Topics: Productivity, Technology, Property Management, Business Growth, Profitability

Why Should Owners and Tenants Pay Online?

Posted by Jessica Galeano

Customers increasingly want control over managing themselves and their business relationships especially when it comes to their finances. Online payments offer owners and tenants self-service capabilities that are customers want at an increasing rate. Mobile payments alone have grown in popularity as younger generations get older and have more spending power – studies show that 33% of millennials use cash while only 18% of Generation Z relies on cash. The ever-evolving industry can be difficult to keep up with but stay in-sync with trends can offer benefits to customers and property managers, here’s what you need to know about online payments for your owners and tenants.

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Topics: Productivity, Property Management, Accounting, Business Growth, Budgeting, Leasing

5 Tips for Minimizing the Duration of Vacancies

Posted by Jennifer McCready

Having vacancies for too long can be bad for business, they can reduce cashflow, customer satisfaction, and employee morale. No matter how well you advertise or how well you maintain your customer relationships there will be turnover and vacancies. While it’s less than ideal, it’s not an impossible situation, here are 5 strategies to reduce the time units spend vacant.

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Topics: Productivity, Technology, Property Management, Customer Service, Marketing, Branding, Business Growth, Advice, Leasing, Customer Satisfaction, Automation

Would Your Property Management Company Benefit from Mobile CRM?

Posted by Mitchell Vinnitsky

Mobile CRM (customer relationship management) technology is a platform that enables frontline staff to conveniently access CRM software and functionality from any internet-enabled mobile device from smartphones to tablets. The CRM market has experienced unprecedent growth globally, by 2023 Satista projects the CRM software market to grow $40.26 billion USD. Mobile CRM allows remote workers to interact with customer and prospect data to execute from marketing and sales to customer support.

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Topics: Blog, Technology, Property Management, Branding, Communication, Business Growth, Training, Economics, Customer Satisfaction, Community, Automation

How to Improve Mobile Operations

Posted by Jessica Galeano

The ability to make operations mobile enables property management teams to better adapt to the nature of their work. When software, infrastructure, and specific processes are designed for mobility property managers can work at home, in the office, on-site or anywhere in between which allowing them to serve customers promptly and comprehensively without lapses, gaps in information, or slow turn around times.

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Topics: Technology, Property Management, Communication, Business Growth, Employee Satisfaction

5 Key Strategies for Managing a Remote Team

Posted by Mitchell Vinnitsky

Remote teams require a different level of support from middle or upper management than stationary workforces. When operating remotely it becomes a lot more difficult to micromanage or focus on what each employee is working on in detail.

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Topics: Technology, Property Management, Business Growth, Employee Satisfaction

6 Key Considerations for Property Managers Drafting a Financial Plan During a Crisis

Posted by Mitchell Vinnitsky

Businesses draw up budgets and financial plans every fiscal year to control operational spending but not every business is preparing for disruptions to “business as usual.” In 2019, only 40% of small to mid-sized businesses consulted a financial advisor in 2019 but 7 of 10 organizations have encountered an average of 3 crises in the last 5 years .

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Topics: Property Management, Accounting, Business Growth, Finances

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