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The Basics of HOA Fiduciary Duty

Posted by Tricia Gopi on Feb 6, 2020 6:00:00 AM

An HOA board of directors is the governing body of a residential community. The purpose of an HOA board is to make and oversee decisions regarding community assets and regulations. Most HOA boards are non-profit organizations where each board member serves based on trust. Fiduciary duty requires board members to uphold that trust by acting in the best interest of the community.

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Topics: Blog, Property Management, Accounting, Communication, Business Growth, Hiring, HOA, Economics

3 Things You Should Know About the On-Demand Economy

Posted by Tricia Gopi on Jan 28, 2020 6:00:00 AM

The on-demand economy has been on the rise for over a decade, growing with the popularity of Uber and Airbnb. Since 2008, it has brought in billions of dollars from consumers who want instant access to services. Over 42% of Americans have used on-demand services, a number that research suggests won’t be slowing down anytime soon.

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Topics: Blog, Communication, Business Growth, Employee Satisfaction, Hiring, Digital, Advice, Economics, Customer Satisfaction

The 5 W's of Offline Networking

Posted by Tricia Gopi on Jan 23, 2020 6:00:00 AM

The purpose of professional networking is to build business relationships within the parameters of your industry. In-person networking has stood its ground despite the growing popularity of social networks that facilitate professional networking online like LinkedIn.

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Topics: Blog, Property Management, Marketing, Communication, Business Growth, Employee Satisfaction, Engagement, Customer Satisfaction, Networking

How Email Segmentation Can Get You Better Results

Posted by Tricia Gopi on Jan 16, 2020 6:00:00 AM

Email marketing is one of the most effective forms of direct engagement, it’s more than twice as effective as social media marketing. With over 246 billion emails being sent every day, 79% of Americans want marketing emails to be more tailored to their interests. By implementing a segmentation strategy, the ROI of email marketing can grow up to 77%.

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Topics: Productivity, Blog, Technology, Property Management, Tips, Marketing, Branding, Social Media, Communication, Business Growth, SEO, Digital, Advice, Costumer Satisfaction

How to Take Your Customer Service Online in 2020

Posted by Tricia Gopi on Jan 9, 2020 6:00:00 AM

Going into 2020, customer service is a top-of-mind focus to virtually every organization today. According to a 2019 HubSpot Report customers’ voices are more powerful than ever before. With more resources and outlets available, customers are increasingly inclined to share their opinions. HubSpot found that 87% of people trust reviews and recommendations and factored them in their spending decisions.

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Topics: Blog, Property Management, Customer Service, Tips, Communication, Engagement, Advice, Portal, Customer Satisfaction

4 Reasons Your Business Should Be on the Cloud

Posted by Mitchell Vinnitsky on Dec 19, 2019 6:00:00 AM

Businesses across the globe are turning to cloud-based systems to streamline their operations and maximize efficiency. If your property management company has lagged a bit behind, don’t worry – you’re not alone. Better yet, it’s never too late to jump onboard. But what if you’ve got a stubborn decision-maker who simply doesn’t see the benefits of making this change? The following four advantages should help convince them otherwise.

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Topics: Blog, Technology, Property Management, Branding, Security, digital security, SEO, Digital, Advice, Costumer Satisfaction

4 Ways to Market to Millennials

Posted by Mitchell Vinnitsky on Dec 17, 2019 6:00:00 AM

According to Pew Research, millennials have officially eclipsed Baby Boomers as the largest generation. What this means from a business standpoint is that the audience you are marketing to has changed. And given the fact that the younger generation that now wields the strongest buying power also happens to be a relatively fickle group, this can be a challenge.

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Topics: Blog, Technology, Property Management, Customer Service, Tips, Marketing, Branding, Social Media, Communication, Business Growth, Engagement, digital security, Rentals, SEO, Costumer Satisfaction, Leasing

The Basics of ACH & EFT

Posted by Mitchell Vinnitsky on Dec 12, 2019 6:00:00 AM

If you’ve been in business, even for a short amount of time, you’ve likely heard the terms EFT and ACH thrown around. You may have even heard them used interchangeably. But the truth is, while both of these acronyms represent a type of money movement, they are technically not the same. Here are a few important facts to keep in mind.

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Topics: Blog, Technology, Property Management, Accounting, Tips, Business Growth, Employee Satisfaction, Digital, Costumer Satisfaction, Economics

The Property Manager's Guide to What Young Renters Want

Posted by Mitchell Vinnitsky on Dec 5, 2019 6:00:00 AM

Marketing 101 dictates that in order to be successful, you need to know your audience so you can cater to their specific needs, desires and preferences. Given that millennials are now officially the largest generation, and perhaps more importantly – that 60% of them  choose to rent rather than own – it only stands to reason that property managers and landlords need to understand who these people are and what they are looking for in terms of amenities. To help you better position your properties so they’re more attractive to younger renters, here are a few things to consider.

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Topics: Productivity, Blog, Technology, Communication, Business Growth, Employee Satisfaction, Advice, Costumer Satisfaction, Training, Leasing, Economics

What the 'Gig Economy' Means for Property Management Companies

Posted by Mitchell Vinnitsky on Dec 3, 2019 6:00:00 AM
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Topics: Productivity, Blog, Technology, Property Management, Tips, Business Growth, Employee Satisfaction, Hiring, Training, Economics

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