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Long-Term Maintenance Tips

Posted by Mitchell Vinnitsky

As property managers, we often think of maintenance requests as more of a reactive task. An owner or tenant calls to report something is damaged or broken, and we send someone out to take care of it. But this is actually only half of the equation. Keeping clients happy and vacancies at a minimum requires certain proactive and preventative measures. What does a long-term maintenance strategy like this look like? Let’s explore in greater detail below.

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Topics: Technology, Property Management, Tips, Business Growth, Advice, Maintenance, Real Estate, HOA management

How to Buy a Property Management Company

Posted by Mitchell Vinnitsky

There are a few different ways to get into the property management industry. You can start at an entry-level and work your way up. You can launch your own property management company from scratch. Or, you can purchase an existing property management company. If you’re interested in the latter, it’s important that you approach things with eyes wide open. Here are a few tips from our experts on how to get the best deal.

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Topics: Technology, Property Management, Tips, Business Growth, Advice, Sustainability, Organization, Real Estate, HOA management

3 Ways to Optimize Your Property Management Leadership

Posted by Mitchell Vinnitsky

There is very little that hasn’t changed over the past year and a half, thanks in large part to the pandemic. As a result, there has never been a greater need for strong, human-focused leadership. Within the property management industry, leaders must find better ways to prioritize communication while supplying their teams with the tools and technology they need to perform at their best. If you are in a position of leadership, here are three ways to better achieve your goals.

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Topics: Productivity, Technology, Property Management, Customer Service, Tips, Communication, Business Growth, Employee Satisfaction, Advice

How to Handle Late Fees

Posted by Mitchell Vinnitsky

In a perfect world, every tenant would happily pay their rent on time, in full, month after month. Of course, any experienced property manager will tell you, there is no such thing as a perfect world. The reality is, people are late on their payments for a variety of reasons, and when they are, it can cause all kinds of issues on your end, not the least of which is cash flow. Add multiple properties with several late payers and you’ve got quite the financial headache on your hands.

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Topics: Productivity, Technology, Property Management, Tips, Business Growth, Budgeting, Advice, Economics

5 Common HOA Rules and How to Enforce Them

Posted by Mitchell Vinnitsky

If you’re new to HOA management, you may not be familiar with the most common rules these communities typically implement. HOA rules are an important part of keeping the peace amongst members and maintaining a uniform aesthetic property appearance. To follow are five areas where HOA managers tend to focus their governing efforts and how you can optimize them within your community.

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Topics: Technology, Property Management, Customer Service, Engagement, Advice, HOA

4 Marketing Tips to Fill Vacancies Faster

Posted by Mitchell Vinnitsky

You cannot be successful in property management if you don’t have enough occupied properties to manage. But keeping vacancies as low as possible can be quite challenging, particularly in heavily populated areas where there are plenty of options for renters to choose from. A solid marketing strategy can help position your properties in the best possible light and increase your rental and retention rates. Here are a few tips from our experts to get you started.

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Topics: Technology, Property Management, Tips, Marketing, Branding, Business Growth, Advice, Real Estate

3 Options for How to Handle Post-Pandemic Evictions

Posted by Mitchell Vinnitsky

Handling evictions can be tough under normal circumstances. Add in a global pandemic and all kinds of new regulations and moratoriums, and you’ve got quite the challenge on your hands. In light of all the COVID shut downs, job losses and subsequent financial impact, legislation was passed preventing landlords from evicting certain tenants.

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Topics: Productivity, Technology, Property Management, Customer Service, Advice, Leasing, Conflict Resolution

How to Survive a Real Estate Audit

Posted by Mitchell Vinnitsky

If you’ve ever had the (dis)pleasure of experiencing a real estate audit, you know what a massive headache it can turn out to be. Thankfully, there are ways that you can be proactive in planning and preparing in advance so that when that time inevitably comes, you’ll have all your ducks in a row. Here are a few tips from our property management experts on how to make your business audit-proof.

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Topics: Productivity, Technology, Property Management, Tips, Advice

What You Should Know About Barriers to Entry

Posted by Mitchell Vinnitsky

A barrier to entry is an obstacle a business must incur to enter a marketplace. Barriers to entry can vary from one industry to the next. The property management industry boasts an overall low barrier to entry which enables higher market saturation. Because of relatively easy entrance into the industry, there are over 280,000 property management companies operating in the US and more than 31,000 are active in Canada, meaning the number of industry competitors in North America exceeds 300,000.

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Topics: Technology, Property Management, Branding, Advice, Organization

The Impact of Positive Reinforcement on Your Team

Posted by Mitchell Vinnitsky

Positive reinforcement is one of 4 kinds of operant conditioning, also known as instrumental conditioning – a form of behavioral psychology popularized by B.F. Skinner. In theory, operant conditioning is essentially a method of strategic reward and punishment to shape future behavior. The term “conditioning” itself can be alienating to many people, but in practice positive reinforcement is a system of validation that’s meaningful to people on the receiving end.

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Topics: Productivity, Property Management, Communication, Employee Satisfaction, Advice

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