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Mitchell Vinnitsky

With over 10 years of account management and customer service experience, I’ve assisted many companies large and small to optimize the business of property management by applying the latest property management automation technology. I’m looking forward to discussing the unique needs and goals of your business.
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Recent Posts

6 Key Negotiations Skills for Your Next Business Meeting

Posted by Mitchell Vinnitsky

The ability to negotiate effectively is a key element in establishing successful and mutually-beneficial business deals. Without strong and strategic negotiation skills, whether it’s with potential business partners, vendors, customers, or even employees, you’re likely to come out of a meeting with a deal that only satisfies a fraction of what you wanted. While not everything in business can be done completely on your terms alone, insufficiencies can have rippling effects on your goals for business.

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Topics: Productivity, Property Management, Communication, Business Growth, Organization, Business

5 Simple Steps for Successful Succession Planning

Posted by Mitchell Vinnitsky

According to Pew Research, approximately 10,000 baby boomers will retire from the workforce by 2030. This means there will be thousands of projected vacancies to prepare for within the decade, however research finds that only 35% of organizations have formal succession plans in place.

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Topics: Property Management, Communication, Business Growth, Hiring, Profitability, Business

What You Should Know About Barriers to Entry

Posted by Mitchell Vinnitsky

A barrier to entry is an obstacle a business must incur to enter a marketplace. Barriers to entry can vary from one industry to the next. The property management industry boasts an overall low barrier to entry which enables higher market saturation. Because of relatively easy entrance into the industry, there are over 280,000 property management companies operating in the US and more than 31,000 are active in Canada, meaning the number of industry competitors in North America exceeds 300,000.

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Topics: Technology, Property Management, Branding, Advice, Organization

The Impact of Positive Reinforcement on Your Team

Posted by Mitchell Vinnitsky

Positive reinforcement is one of 4 kinds of operant conditioning, also known as instrumental conditioning – a form of behavioral psychology popularized by B.F. Skinner. In theory, operant conditioning is essentially a method of strategic reward and punishment to shape future behavior. The term “conditioning” itself can be alienating to many people, but in practice positive reinforcement is a system of validation that’s meaningful to people on the receiving end.

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Topics: Productivity, Property Management, Communication, Employee Satisfaction, Advice

3 Elements of Email Etiquette for Successful Teams

Posted by Mitchell Vinnitsky

Email is ubiquitous, it’s heavily relied on by businesses for internal communication, external communication, and marketing. There are expected to be 4 billion email users worldwide by the end of 2020 and that number is projected to climb to 4.3 billion by 2023. Adopting the right email practices can improve connectivity between teams, collaboration, and productivity while helping to foster positive work relationships.

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Topics: Property Management, Tips, Communication, Employee Satisfaction, Organization

How does Management Impact a Team?

Posted by Mitchell Vinnitsky

A positive work environment or workplace culture is a key factor in team performance, customer reception, and overall organizational success. People in management roles directly influence employee morale and job satisfaction, so it’s important that managers can, not only understand the job in terms of customers or functionality but step up and be leaders. As it turns out, most managers are promoted because of their skillset pertaining to the job, studies found that 58% of managers had zero training in managing people before taking on a leadership position.

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Topics: Property Management, Business Growth, Hiring, Business

How Can Your Office Space Impact Your Team?

Posted by Mitchell Vinnitsky

Many may not realize it, but the workspace your team is given can significantly impact their performance. Investing in a positive work environment means you’re investing directly into your business’s and employees’ success. From productivity and profitability to employee health and retention, the office environment is likely to play an influential role.

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Topics: Property Management, Business Growth, Employee Satisfaction, Budgeting, Business

5 Tips for Helping Employees Overcome Isolation Fatigue

Posted by Mitchell Vinnitsky

The decentralized work environment has become somewhat of the norm for businesses across North America. While there are certainly perks to this flexible work set up, the psychological effects of long-term distance from colleagues in addition to a static environment has resulted in the increase of troubling feeling of isolation fatigue and loneliness.

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Topics: Productivity, Property Management

4 Reasons Why You Should Focus on Customer Service to Drive Profitability

Posted by Mitchell Vinnitsky

Your business exists for two main purposes: to fill a customer need and to be profitable. As it turns out, these two goals can be attained collectively by investing into customer experience. Research confirms, time and time again, that organizations that have better customer service are profitable. A study conducted by Temkin Group found a moderate increase in customer experience warranted an average revenue increase of $823 million over 3 years for a company with an average $1 billion annual revenue.

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Topics: Productivity, Property Management, Customer Service, Budgeting, Customer Satisfaction, Profitability

Property Managers – Profit Off Your Technology Investment

Posted by Mitchell Vinnitsky

Cutting costs is one effective way for property management companies to turn revenue into profits, but eventually, they’ll run out of costs that can realistically be cut. Another option can be to raise prices but at a certain point, raising prices can alienate customers and increase churn. A third strategy for increasing profitability is to monetize additional services provided by your organization. This method grows revenue without a significant increase to operating costs.

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Topics: Technology, Property Management

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