We recently shared some tips on how to make your professional networking more worthwhile. But what happens if you’re struggling with initiating that communication in the first place? The truth is, in property management, connecting with people on a daily basis is a critical part of doing your job, whether it’s getting help from a colleague, discussing something with your boss, contacting a client or reaching out to a vendor. More importantly, you have to do so effectively. If you are making any of the following four mistakes, it could be harming your chances for ongoing success.
Every savvy business professional knows that keeping customers happy is a critical component of success. But what happens when something goes wrong, like an unexpected delay? Is there a way you can still salvage that relationship? In most cases, the answer is yes – provided you adequately manage the client’s expectations.
We’ve all heard the mumblings. Millennials are lazy and entitled. Baby Boomers are technologically inept and unwilling to learn new things. Generational biases like this are alive and well in today’s workplace and when they are allowed to fester, they can stifle innovation and stagnate growth. Yet for many of us, these assumptions are ingrained in who we are. If we’re not careful, they can become a knee-jerk reaction with negative consequences for the business. To keep generational biases out of your property management firm, here are five things every leader will need to do.
These days no business is safe from falling victim to a cyber-attack. With growing threats of things like ransomware and other activities of malicious intent, there’s never been a more critical time to invest in keeping your data and network secure. Not only could a successful security breach cost your property management company financially, but it could also do irreparable damage to your hard-earned reputation.Are you taking the right steps to prevent a potential breach? Here are a few things you can implement today to help fortify your defense.
Loyal clients are the lifeblood of your property management business. Not only do they ensure that your company stays profitable by enlisting your services, but they’re also a valuable resource for obtaining more word-of-mouth referrals. In addition to making sure your customers are always well taken care of, it’s nice to take additional steps to show them how much you appreciate them and how thankful you are for their business. Let’s take a look at a few things you can start doing today to show your gratitude.
With buzzwords like IoT, Mobility, Business Intelligence, End-to-End Integration, Sustainability and Proactive Management flying around almost every industry these days — including property management — it’s getting a whole lot easier to argue the case for why you need property management software.
When a business is just starting out, it’s all about landing as many new clients as possible. Over time, however, as the business continues to grow and thrive, more weight should be given to retaining the customers you’ve already won. Why? Well, for starters, it’s actually less expensive to retain an existing client than to attract new ones. Not to mention loyal customers tend to spend more. So, what can you do to keep the existing clientele of your property management business happy? Here are five steps to start implementing today.
Whether you’re just starting out in the property management industry or you’ve been working your way up for years, it is, without question, one of the most competitive industries out there. As such, it can be challenging for smaller to mid-sized companies to compete with larger organizations. The good news is this doesn’t necessarily mean you’re doomed to always be at the bottom of the pack. To the contrary, if you employ the following strategies, you just might find yourself pulling up the lead.
In last week’s blog post, we reviewed the challenges that existing condo and multifamily communities face in their efforts to accommodate the growing number of electric vehicles on the road, while looking ahead to these challenges being compounded once autonomous vehicles hit the mainstream.
It’s clear that the landscape of personal transportation is rapidly evolving in most major urban centers from coast to coast. This is largely driven by the Millennial generation, who place less importance on car ownership and are looking for ways to be both fiscally and environmentally responsible — which includes turning to such transportation alternatives as:
1. Electric and Autonomous Vehicles
2. Bicycles & Scooters
3. Car & Bike Sharing Services
4. Walking & Public Transit