When it comes to asking the right questions, many business leaders make the mistake of focusing only on two times in an employee’s tenure – the recruiting stage and the exit interview. Top managers, on the other hand, recognize that today’s employees have a plethora of options and opportunities available to them. As such, they regularly probe to track employee satisfaction and keep morale as high as possible, thus reducing the chance of turnover. If you’re looking for a way to retain the best of the best for your property management company, here are three critical questions to ask.
Most companies already have the key C-Suite players in position – CEO, CFO and maybe even a CTO. What about the role of Chief Information Officer? Is it worth it? Many organizations put off hiring for this position until it’s absolutely necessary, but by then it’s often an uphill battle. The fact is, for the digital property management organization, the job of CIO can be of just as much importance as other senior managers. Still not convinced? Here are four reasons you may want to reconsider.
When choosing leaders for your property management firm, intelligence is a critical factor. It’s important to note, however, that there are a few different kinds of intelligence. For the sake of this article, we are referring to emotional intelligence, sometimes called EQ for short. Having leaders with strong EQ can improve the happiness and productivity of your employees, which can ultimately impact your company’s bottom line. Let’s take a closer look at exactly what emotional intelligence is, why it matters and four ways to spot leaders who have what it takes.
One of the nicest features of modern property management software is that it offers the ability for residents to handle many of their own actions electronically, without the need for assistance from a human agent. Through the self-service portal, people can process online payments, access details about their rental contract, submit maintenance requests and more. Not only is this more convenient for them, but it’s also good for your busy staff. Of course, not everyone will be willing to jump onboard right off the bat. Here are four things you can do to gently persuade them to give the portal a try.
While it can seem intimidating at first, many property managers find great success in adding properties to their portfolio that are out of their general geographical area. The ability to tap into other markets outside your own can bring tremendous opportunity to grow and increase your profitability. Does it make sense for you to jump in and take the plunge? To make that decision, consider the following pros and cons.
Like it or not, the world of work is changing. The property management office of tomorrow will be vastly different than what we know today. To prepare for these impending changes, companies of every size and industry must take the appropriate steps now to future-proof their businesses so that when the time comes, adaptability will be easier and less disruptive. That being said, here are five ways you can help keep your company ahead of the wave.
In order to achieve sustainable success in your property management company, it’s crucial that you hire individuals who are not only qualified but are also closely aligned with your organizational culture. Many business leaders fail in this area simply because they focus primarily on hard skills and forget about the critical soft skills that they’re truly looking for. And these skills aren’t just applicable in property management. They’re things many hiring managers in every industry are starting to actively seek.
One of the fundamental components of strong leadership is a deep-seeded understanding that leaders lead people, not tasks or projects. And while financial performance is, of course, an important part of your property management company’s longevity, it’s the employees that actually drive success. It makes perfect sense, then, that people should be the primary focus of your leadership approach. When leaders help others, everybody wins.
When it comes to marketing, there’s always a lot of talk about what strategies to use, where you should focus your efforts and what the most effective tools are for gathering leads. But what happens when all your hard work pays off? When those leads start rolling in, a good portion of them will inevitably have questions, and how you respond to those inquiries can spell success or result in failure. We’ve rounded up five commonly asked questions from property management leads and provided a little bit of direction as to how you should consider answering.
For several years now the term “big data” has become quite the buzzword. But what, exactly, does this term mean and, more importantly, how does it specifically impact your business? The property management industry, like so many others, is one in which mountains of information and data sets are gathered every day. The key is extracting what’s valuable out of that data and leveraging it to your advantage. If you’re feeling overwhelmed, you’re not alone. Here are a few tips to help you master the big data phenomenon like a pro.