Netintegrity Blog

4 Ways to Get Residents to Use Your Property Management Self-Service Portal

One of the nicest features of modern property management software is that it offers the ability for residents to handle many of their own actions electronically, without the need for assistance from a human agent. Through the self-service portal, people can process online payments, access details about their rental contract, submit maintenance requests and more. Not only is this more convenient for them, but it’s also good for your busy staff. Of course, not everyone will be willing to jump onboard right off the bat. Here are four things you can do to gently persuade them to give the portal a try.

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Tagged Blog,, Technology,, Property Management,, Customer Service,, Tips,, Branding,, Communication,, Business Growth,

Pros and Cons of Including Long Distance Properties in Your Property Management Portfolio

While it can seem intimidating at first, many property managers find great success in adding properties to their portfolio that are out of their general geographical area. The ability to tap into other markets outside your own can bring tremendous opportunity to grow and increase your profitability. Does it make sense for you to jump in and take the plunge? To make that decision, consider the following pros and cons.

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Tagged Blog,, Property Management,, Tips,, Business Growth,

5 Ways to Prepare Your Property Management for a Successful Future

Like it or not, the world of work is changing. The property management office of tomorrow will be vastly different than what we know today. To prepare for these impending changes, companies of every size and industry must take the appropriate steps now to future-proof their businesses so that when the time comes, adaptability will be easier and less disruptive. That being said, here are five ways you can help keep your company ahead of the wave.

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Tagged Productivity,, Property Management,, Tips,, Communication,, Business Growth,

4 Critical Skills to Look for In Your Property Management Company Job Applicants

In order to achieve sustainable success in your property management company, it’s crucial that you hire individuals who are not only qualified but are also closely aligned with your organizational culture. Many business leaders fail in this area simply because they focus primarily on hard skills and forget about the critical soft skills that they’re truly looking for. And these skills aren’t just applicable in property management. They’re things many hiring managers in every industry are starting to actively seek.

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Tagged Blog,, Property Management,, Customer Service,, Communication,, Business Growth,

How People-Centric Leadership Fuels Business Growth

One of the fundamental components of strong leadership is a deep-seeded understanding that leaders lead people, not tasks or projects. And while financial performance is, of course, an important part of your property management company’s longevity, it’s the employees that actually drive success. It makes perfect sense, then, that people should be the primary focus of your leadership approach. When leaders help others, everybody wins.

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Tagged Productivity,, Blog,, Property Management,, Communication,, Business Growth,

5 Common Questions Property Management Leads Ask (and How You Should Answer Them)

When it comes to marketing, there’s always a lot of talk about what strategies to use, where you should focus your efforts and what the most effective tools are for gathering leads. But what happens when all your hard work pays off? When those leads start rolling in, a good portion of them will inevitably have questions, and how you respond to those inquiries can spell success or result in failure. We’ve rounded up five commonly asked questions from property management leads and provided a little bit of direction as to how you should consider answering.

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Tagged Blog,, Property Management,, Communication,, Business Growth,

Property Management C-Suite: Making Sense of Big Data

For several years now the term “big data” has become quite the buzzword. But what, exactly, does this term mean and, more importantly, how does it specifically impact your business? The property management industry, like so many others, is one in which mountains of information and data sets are gathered every day. The key is extracting what’s valuable out of that data and leveraging it to your advantage. If you’re feeling overwhelmed, you’re not alone. Here are a few tips to help you master the big data phenomenon like a pro.

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Tagged Productivity,, Blog,, Property Management,, Tips,, Business Growth,

5 Ways Property Managers Can Drive More Revenue

As a leader in the property management industry, you are already well aware of and probably play a significant role in the organizational goals that include revenue growth. Sometimes this can seem much easier said than done, especially given the amount of competition within the current marketplace. But with numbers to crunch and objectives to meet, there’s little time to waste pondering your options. Here are a few areas of opportunity to consider that may help fast track your company’s success.

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Tagged Productivity,, Blog,, Property Management,, Customer Service,, Tips,, Business Growth,

4 Communication Mistakes that Could Be Killing Your Property Management Connections

We recently shared some tips on how to make your professional networking more worthwhile. But what happens if you’re struggling with initiating that communication in the first place? The truth is, in property management, connecting with people on a daily basis is a critical part of doing your job, whether it’s getting help from a colleague, discussing something with your boss, contacting a client or reaching out to a vendor. More importantly, you have to do so effectively. If you are making any of the following four mistakes, it could be harming your chances for ongoing success.

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Tagged Blog,, Property Management,, Customer Service,, Tips,, Communication,, Business Growth,

How to Identify the Best Hires for Your Property Management Company

Without question, when it comes to hiring top talent, we are currently operating in an employee’s market – especially at an executive level. Today’s candidates have their pick of positions, enabling them to be as selective about who they work for as hiring managers are in choosing the right individuals for their job openings. The following will help you strike a balance that allows you to weed out your options and hone in on only those that are best suited for your property management company, and then tailoring your approach to woo them most effectively.

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Tagged Blog,, Property Management,, Tips,, Communication,, Business Growth,