Netintegrity Blog

5 Tips for Developing a Successful Property Management Team

By Joseph Slonimsky

5-management-tips-developing-successful-teamYou know you’re a highly successful person. Now imagine how much more you could accomplish if you surround yourself with a team of others who share the same passion, dedication and work ethic. Yet locating those types of people isn’t always easy. In fact, you may have already hired a number of people, but are finding that their work together as a team is not quite as cohesive as you’d like. No problem! There are certain things that you can do to help develop your existing staff into a highly effective, collaborative team that will work together to bring your business to the next level.

Define responsibilities and goals and communicate them clearly

You can’t really expect your team to be productive and work together like a well-oiled machine if none of them really know what their role is. It’s up to management to define each person’s responsibilities (and how they fit within the team), what goals - both individual and as a company - everyone should be working toward, and then clearly communicate those roles and goals to the team. When people know exactly what’s expected of them, they have something tangible to push them forward.

Get the full scoop on How to Build an Extraordinary Property Management Team. Download our FREE RESOURCE GUIDE.

Provide adequate training and ongoing support

Don’t throw your new employees to the wolves on day one and expect them to thrive. What you’ll end up with is a less-than-productive workforce and a high turnover rate. Instead, invest in proper training, whether it’s from an outside party or an internal one. Arm your workers with everything they need to know to do their jobs most effectively and they will reward you with good work. Don’t forget to make yourself available to them. Let your employees know that they can come to you if and when they need to and that you’ll help support their needs and resolve their issues.

Empower them

Studies have shown that there is a direct correlation between employee empowerment and productivity. The more a person feels as though they have all the tools they need to do their jobs, and can see the impact their work has on the company as a whole, the harder they’ll work and more loyal they’ll be. Encourage your team to provide feedback and let them know you trust them. Provide employees with the right equipment and resources, such as a quality software product, and you’ll see a marked increase in output.

Provide regular feedback

It’s incredibly frustrating for your workers to have to guess whether they’re doing their jobs well. Take the guesswork out and make sure everyone is on the same page by offering regular feedback. And make sure it’s not only negative; otherwise your employees will cringe every time they see you coming. Tell them what they’re doing well and gently point out areas where they could improve. Don’t forget to offer suggestions and support to help them get back on track.

Related Post: How to Deliver Negative Feedback in a Positive Way

Meet regularly and organize team-building activities

Stay in the loop, and keep everyone else connected by holding regular meetings. Use this time to discuss objectives, invite feedback, conduct discussions and brainstorming sessions, and just let your team know that they’re not alone. Whenever possible, incorporate some small team-building activities into your meetings to really drive home the importance of working together. (If you need help getting started, here is a list of 10 easy and quick things you can try.)

Where one person can get the job done relatively well, a well-formed team is sure to boost that productivity exponentially. Getting a team to work together, however, can be challenging. These five things should help you create a group that can collaborate and support one another for the better of the company, ultimately leading to future success.
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Get the full scoop on How to Build an Extraordinary Property Management Team. Download our FREE RESOURCE GUIDE.


Tagged Productivity, Blog, Technology, Property Management