For most property management professionals it’s quite evident early on that software is necessary in order to be successful in today’s competitive times. But how do you know the solution you have in place is really getting the job done? As with anything else, technology changes and improves on a regular basis. This includes the quality and abilities of property management software. If you’ve had the same software in place for some time, here are 5 signs it may be time for an upgrade.
It’s always a hassle to get the information you need, when you need it.
The life of a property management professional is a busy one. Well, that’s putting it lightly. Having to run around, juggle a dozen tasks at once and be in several places each day can be overwhelming. To do your job effectively and efficiently, you need access to real-time information when you need it, wherever you might be at any given moment. If your property management software isn’t filling this need, it’s time for a change.
Find out how technology can make life easier for your customers, your staff, and YOU with The Property Manager's Guide to Technology in the Management Office.
Your staff is constantly bogged down by repetitive tasks.
Not only is doing the same things over and over a huge waste of time, but it’s not exactly the best way to keep employees happy and empowered. The right property management software solution should allow you and your team to automate these repetitive manual tasks, freeing up your personnel to focus on more important business matters, like improving growth and boosting profits.
You frequently find yourself putting out fires from accounting errors.
It’s inevitable – when you have humans processing technical data, there’s always a chance for error. Unfortunately, when it comes to accounting, human error can cost your organization a lot of money over the long term. You can reduce or even eliminate that risk by upgrading to a quality property management software product that includes accounting tools like cheque scanning and payment batch processing.
You have a hard time keeping track of what’s happening at all of your properties, and your tenants have started to notice.
Maintenance calls are par for the course when it comes to property management. But when these calls are coming in at a frequent rate and you’re juggling multiple properties at the same time, it can be easy for something to slip through the cracks. The right software will take the guess work out of managing routine and preventative maintenance requests, helping you to stay on top of everything that needs to be tended to and in a timely manner so your clients stay satisfied.
It’s been several years since you’ve done an audit and a lot has changed.
Technology changes almost daily. If you haven’t conducted a serious needs assessment for your organization and audited how your current software is meeting your needs (or isn’t, as the case may be), it’s most certainly time. Is your current solution scalable to meet the changing needs of your business as it grows? Is it consistently improving the productivity and efficiency of your workforce? Is it helping to improve service levels and providing you with a competitive advantage? If the answer to any of these questions is “no”, it’s time for an overhaul.
Have questions? Need help determining exactly what pain points need to be addressed within your organization? Give us a call today at 1-800-231-5162 or sign up for a free online demo.
Find out how technology can make life easier for your customers, your staff, and YOU! Download a free copy of The Property Manager's Guide to Technology in the Management Office.