Netintegrity Blog

4 Critical Qualities to Look for in Property Management Software

By Joseph Slonimsky

 Critical_Qualities_to_Look_for_in_Property_Management_SoftwareIt’s no secret that when it comes to property management software, there are plenty of players on the market – each one claiming that their product is the superior choice. With so many options, it can be challenging to really know what you should be looking for to ensure that you make the best possible choice for your business. After all, the partner you choose will, in all likelihood, be with you for many years to come, so you want to find a good fit for your needs. To help you weed through your many options, here are 4 important things that should be present with any software product you choose.

Flexibility 

The goal for any property management business is to grow. You have to be careful to look for a software product that will help you accomplish this goal seamlessly, not hinder it. When analyzing your various options, be sure to look for a product that specifically offers scalability so that it will be able to grow and adapt right alongside your business. Otherwise you will find yourself having to start the software shopping process all over again in a few years’ time.

Find out how technology can make life easier for your customers, your staff, and YOU! Get The Property Manager's Guide to Technology in the Management Office.


Technological Capability

Be careful not to become too focused on only what a particular software can do for your business right now. You must also consider how it will continue to help you achieve your goals well into the future. You want to work with a company that is committed to remaining at the forefront of technological advances and the many changes that will inevitably occur within the property management industry, otherwise you will risk losing competitive advantage and being left behind.

Support

To really be successful, you need a software company that is more than just a vendor; you need a partner. The last thing you want is to implement a new product and then, *poof*, suddenly you’re on your own with no support from the software provider. The goal is to find a company that doesn’t just want you to purchase their product, but wants to help you continue to succeed well after it’s implemented! Look for someone that offers exceptional post-sale service and support.

Results

What good is any software product if it doesn’t produce real, measurable results? Quality property management software should almost immediately improve employee performance, boost workforce efficiency, reduce human error and streamline operations in every area, from accounting to maintenance. Ultimately, you want to look for a software that will help you grow your portfolios without having to bring in any additional resources, which will inevitably improve your bottom line.

Does your current software suite offer all of these important features? If the answer is no, or if you’re not completely sure, we’d encourage you to conduct a thorough needs assessment. If you’re falling short in any area, it’s probably time to start shopping around. Just remember the top 4 qualities to look for, as listed above, to help you choose a software product that will help your property management organization thrive and succeed, both now and well into the future.

The Property Manager's Guide to Technology


Find out how technology can make life easier for your customers, your staff, and YOU!
Download a free copy of The Property Manager's Guide to Technology in the Management Office.



Tagged Productivity, Technology, Property Management