TORONTO, ON--(Marketwired - January 22, 2015) - BC's Alliance Strata Property Services Inc. reports that since implementing Netintegrity's INFO-Tracker™ property management software several years ago, they have created significant time-savings within their organization's processes, positioning them to expand their portfolio of properties without having to hire additional employees.
Alliance's Partner Karen Babych states, "We haven't had to increase our level of staff and I can't say that would have been the case without INFO-Tracker™. Our book of business has shown continued growth and can stay on this path of sustainable growth with the assistance of this software solution."
The most significant impact that INFO-Tracker™ has had for Alliance has been in the accounting department. "The biggest time savings comes from being able to do the same thing for all of your companies at the same time -- you get on a roll and just keep pumping out the work, whether it be deposits, collections, or reconciling, or paying invoices. We can get our 4 week accounting cycle done in 3 weeks' time," reports Mrs. Babych.
The automated features offered by INFO-Tracker™ have gone a long way to reduce employee stress and the number of hours worked, especially during peak times like month-end and fiscal year-end.
Mrs. Babych states that "Prior to INFO-Tracker™ we prepared our financial statements from the information printed out of the accounting program. This was time consuming, because someone had to input the data, someone had to proof the data, and then we had to make sure the correct version went to print. There was a lot of stress around this given the tight turn around between year-end and the AGM package finalization date. Now we simply ensure the year-end is complete and print the financial statements from the program for insertion into the package. This alone has saved us about 100 hours a year."
Alliance's customer service has also benefited from INFO-Tracker's remote-access centralized contact database. Mrs. Babych says, "When we received a phone call we didn't always have complete access to all of the necessary information for that customer. With the integrated system, we now have a wide range of information readily available from the software. This supports the high level of service we wish to provide to our clients."
Alliance is looking forward to a continued business partnership with Netintegrity. Mrs. Babych comments that when implementing a property management software solution like INFO-Tracker™ "Your support team is everything" and "Netintegrity's support team is extremely knowledgeable and responsive." She reports that when contacting the help desk "I get a response within 2 hours, but often it's a lot quicker." -- adding "Often I am surprised at how much knowledge some of the people have, even if it's not their area of expertise."
"We are extremely pleased with the success that Alliance has experienced with INFO-Tracker™," says Kimberly Lazier, Regional Sales Manager for Netintegrity Inc. "In particular, the significant time savings reported by their accounting department really highlights the degree to which our property management software is able to automate time-consuming and repetitive tasks with complete accuracy."
For more information about Netintegrity Inc. and INFO-Tracker's Residential, Commercial, Condominium, HOA and Non-Profit property management solutions, contact Kimberly Lazier.
About Alliance Strata Property Services Inc.
Founded in 2007 Alliance Strata Property Services Inc. is a mid-size condominium management company located on central Vancouver Island. As it continues to grow and add properties to its portfolio, the company takes pride in the personalized and responsive service it is able to provide to its customers. For more information call (250) 951-0851 or email [email protected]
About Netintegrity Inc.
Netintegrity is one of North America's leading developers of integrated property and maintenance management software. INFO-Tracker™ is the industry's solution of choice based on automated functionality, ease-of-use, flexibility and cost. Netintegrity delivers superior implementation services, including training and customer support. It incorporates customer feedback into research and development -- ensuring its technology reflects the needs of today's property management companies. For more information, visit: http://www.netintegrity.net