With maintenance as one of the top activities for property managers, finding qualified, experienced and reliable contractors is essential. Unfortunately, it’s also easier said than done. Whether residential or commercial, properties must be tended to on a regular basis in order to remain profitable.
Do you have a crew of maintenance professionals readily available to call on in the event of a routine or emergency repair? If not, you could be wasting valuable time and resources while also risking the loss of quality tenants in the process.
Let’s take a look at a few tips for finding and hiring good maintenance contractors for your property management business.
Understand your needs and budget.
Before you set out to find contractors, you need to first have a clear understanding of what type of professional you are in need of and how much you can comfortably afford to pay. Write a detailed description of your project and/or ongoing maintenance needs and then set a realistic budget.
Start your search.
Finding qualified contractors can be challenging because many are already working with property management companies while others may not actively advertise their services. You may have to do some digging. Start with your network of contacts, then work your way to professional organizations and then finally check the web and place ads if necessary.
Do your due diligence.
Once you’ve got a few property maintenance contractors to consider, be proactive about getting bids and interviewing each of them to assess their qualifications and determine whether or not they’d be a good fit for your needs. Don’t be afraid to ask about their experience with similar projects or positions they’ve held.
Always ask for references and check them. You may also want to head to the internet to read online reviews, paying particular attention to those left by other property managers with whom the contractor has worked previously. You should also ask for proof of licensure and verify whether there have been any prior disciplinary actions taken against them.
Set terms and expectations.
The final step in hiring great maintenance contractors is to set expectations on availability and workflow. You want to be confident that the professionals you hire will be available when you need them and will follow the system you have in place, both for routine property maintenance as well as unexpected repairs. Put it all in writing so you’re both in formal agreement and there’s no room for confusion or ambiguity.
Assembling a reliable group of qualified professionals to handle your maintenance and repair needs can take some legwork, but the peace of mind and tenant satisfaction you’ll achieve as a result will make it well worth the extra effort.