Netintegrity Blog

Jessica Galeano

As INFO-Tracker’s Customer Experience Manager, I oversee non-technical inquiries from the initial point of contact through to resolution to the client’s satisfaction. I also act as liaison when needed, between customers and Netintegrity’s development and professional services teams, ensuring that the lines of communication remain open at all times.
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Recent Posts

3 Ways to Prepare Your Property Management Company for an Unpredictable Future

If there’s one thing we’ve learned over the years, it’s that in the property management business, the one thing that remains certain is change. Year after year, we’ve seen fluctuations in the housing market, different generations of renters and a whole new breed of client. As we edge ever-closer to another new year, we’re tasked once again with planning ahead. But how can you effectively plan for a future that is uncertain? Here are a few tips that will help you prepare your business for anything.

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Tagged Blog,, Technology,, Property Management,, Customer Service,, Tips,, Social Media,

How to Win at Mobile Search

Nowadays, fewer and fewer people are using computers to surf the web. Instead, the emphasis is on mobile devices, which allow people the convenience of searching whenever and wherever they happen to be at any given moment. This includes searching for property management services as well as property listings, and if your company isn’t properly optimized for mobile, you are missing out on a good deal of potential new business.

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Tagged Technology,, Property Management,, Social Media,

How to Become a Property Management Thought Leader

Being a thought leader comes with many benefits. People trust thought leaders. They respect them. They rely on them. And they remember them. Positioning yourself as a trusted resource in the property management industry can help put your brand on the map and ultimately lead to greater success down the road. But becoming a thought leader isn’t something that happens overnight. It takes time and a concerted effort to build your reputation and establish a following. That said, here are five steps you can take that will help get you closer to your goal.

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Tagged Property Management,, Tips,, Business Growth,

How a Social Media Employee Advocacy Program Can Benefit Your Property Management Company

Do you know who your most valuable brand advocates are? No, it’s not your loyal customers, though they certainly are assets. In reality, the people who will give the most voice to your property management brand are those who work within – your employees. With the rise of social media, there has never been a better time to put this truth to work for you. That’s why setting up a social media employee advocacy program is so important. Here are a few more reasons why you should consider implementing such a program.

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Tagged Blog,, Property Management,, Marketing,, Social Media,

5 Ways to Positively Influence Others

In theory, things like facts and logic may seem like enough to manage others in the workplace. The reality is, people are most often led by their emotions. For that reason, it’s important that those in leadership positions within your property management company develop and nurture skills for guiding and influencing rather than just directing.

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Tagged Property Management,, Tips,, Communication,

5 Ways Executives Influence Company Culture

In the past we’ve shared plenty of resources about the importance of developing a strong company culture. We’ve even shared some tips on how to create such a culture within your property management company. But what about leaders? What role do they play in nurturing the culture of your organization? In fact, those in leadership can have a significant impact on how the rest of the company feels, acts and believes. The key is to use that influence for good. Here’s how.

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Tagged Property Management,, Tips,

5 Ways Automation Can Benefit Property Managers

These days, more and more organizations across just about every industry are leveraging automation technology to streamline operations, cut costs and maximize productivity. Automating manual tasks is a fast and straightforward way to achieve these goals, and it’s something that can deliver specific benefits to the property management industry. If your company has not yet implemented automation, here are five advantages that might convince you it’s time to take the plunge.

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Tagged Property Management,, Tips,, Marketing,, Business Growth,

5 Signs Your Property Management Business is Ready for Growth

When the folks at Oracle asked leaders of some of the fastest growing companies what they felt the biggest obstacle to business expansion was, the top answer was inability to manage fast growth. The ability to scale came in at a close second. Thankfully, these things can be overcome. The key is the ability to recognize when a business is ready to take that next step so that the inevitable twists and turns can be accounted and prepared for in advance. That being said, here are five signals that your property management business may be on the path to growth sooner than you think.

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Tagged Productivity,, Property Management,, Business Growth,

5 Reasons Using Excel Could be Killing Your Property Management Business

There are a number of reasons why a business might choose to use Excel for functions like accounting, reporting and even CRM. Many of those reasons may very well have been valid, at least initially. After all, Excel is certainly user friendly and most definitely much cheaper than purchasing dedicated software. Unfortunately, the negatives almost always far outweigh the benefits. In fact, using this program may actually be placing your property management company in harm’s way.

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Tagged Productivity,, Property Management,, Tips,, Business Growth,

5 Creative Ideas for Generating Word of Mouth for Your Property Management Company

Did you know that 92 percent of today’s consumers say they trust referrals from someone they know? Furthermore, 77 percent of them say they are more likely to buy a product (or pay for a service) when it is recommended by a friend or family member. Simply put, the numbers don’t lie. From a business perspective, word-of-mouth marketing is gold. So how can you get more people buzzing about your property management services? Check these ideas out.

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Tagged Property Management,, Tips,, Marketing,

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