Netintegrity Blog

Jessica Galeano

As INFO-Tracker’s Customer Experience Manager, I oversee non-technical inquiries from the initial point of contact through to resolution to the client’s satisfaction. I also act as liaison when needed, between customers and Netintegrity’s development and professional services teams, ensuring that the lines of communication remain open at all times.
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Recent Posts

5 Tips for More Meaningful Property Management Networking

In a world of increasingly digital communications it’s somewhat surprising to learn how much people still value face-to-face connections. In fact, 85% of professionals today say that in-person meetings allow them to build stronger, more meaningful business relationships. Networking with other like-minded individuals provides the opportunity to establish mutually beneficial professional connections. Additionally, the strategic collaboration and thought-sharing that is facilitated through networking can help drive creativity and innovation that can be applied within your property management business.

That being said, here are five tips to help you bring your networking skills to a whole new level.

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Tagged Blog,, Property Management,, Tips,, Marketing,, Communication,

5 Tips for Managing Customer Expectations in Property Management

Every savvy business professional knows that keeping customers happy is a critical component of success. But what happens when something goes wrong, like an unexpected delay? Is there a way you can still salvage that relationship? In most cases, the answer is yes – provided you adequately manage the client’s expectations.

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Tagged Productivity,, Blog,, Property Management,, Customer Service,, Tips,, Communication,

5 Ways to Avoid Generational Bias in Your Property Management Company

We’ve all heard the mumblings. Millennials are lazy and entitled. Baby Boomers are technologically inept and unwilling to learn new things. Generational biases like this are alive and well in today’s workplace and when they are allowed to fester, they can stifle innovation and stagnate growth. Yet for many of us, these assumptions are ingrained in who we are. If we’re not careful, they can become a knee-jerk reaction with negative consequences for the business. To keep generational biases out of your property management firm, here are five things every leader will need to do.

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Tagged Productivity,, Blog,, Property Management,, Customer Service,, Tips,

The 6 Keys to Success in the Property Management Industry

What does it take to run a successful property management company? While there’s no one-size-fits-all approach, there are certain similarities that can be drawn from those firms that have established themselves as industry leaders. If you want to know the secrets to achieving the same degree of success for your own business, here are a few areas where you may want to focus your efforts.

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Tagged Productivity,, Blog,, Technology,, Property Management,, Tips,

6 Things to Say to Keep Property Management Employees Happy and Engaged

Part of the job of someone in management is to lead, nurture and support the employees who report to them. The goal is not just to get people to do their jobs well, but to find a way to keep them happy, plugged in and engaged. The more satisfied your employees are, the better your property management company will run and less you’ll have to deal with the hassle and expense of high turnover. To work toward this goal, here are a few words of motivation and encouragement to add to your repertoire.

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Tagged Blog,, Property Management,, Communication,

Common Traits of Great Executive Property Management Leaders

Whether you’ve already reached the property management C-Suite or you’re currently working your way up the ranks, it can be helpful to know what things others who have already achieved success at the executive level have in common. While there are obviously no magic formulas or one-size-fits-all solutions to being a great leader, there are some characteristics that many in these positions share. Identifying, developing and nurturing these traits can help you achieve similar results. Let’s take a look at a few of these traits below.

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Tagged Blog,, Property Management,, Communication,

5 Steps to Rapid Property Management Business Growth

As we steamroll ahead into 2017, many property management executives are hard at work developing strategies to achieve the aggressive growth goals they’ve set for the year. If you are among these diligent planners, we’ve got some great news for you. We’ve discovered a way that can dramatically improve how much and how quickly you can achieve growth for your business. It’s not a magic formula, but it’s a method that has been proven successful by many that have come before and you just might find that it gets the same results for you as well. Ready to get started? Here’s what you need to do.

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Tagged Blog,, Property Management,, Marketing,

5 Culture-Boosting Perks Your Property Management Employees Will Love

Over the past several years, companies across the globe have begun to recognize the importance of having a strong, positive workplace culture. As such, many have focused their efforts on defining the unique vibe that makes them who they are and fostering that culture amongst employees. Thankfully, achieving this goal for your property management company isn’t nearly as challenging as it may seem – particularly when you know just what “perks” will get your employees on board and fully engaged. Here are a few ideas to get you started.

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Tagged Blog,, Property Management,, Communication,

2017 Property Management Trend Spotting: Leasing by the Bed

Our industry has been enjoying high rental rates and relatively low vacancies for the past few years, with approximately 40% of Americans choosing to rent, while inventory has been somewhat slow to catch up with the demand. This trend is expected to continue through 2017, with predictions that rents in larger metro areas will continue to increase, but at a slower rate of 1.7% (Source: thefiscaltimes.com)

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Tagged Blog,, Property Management,, Marketing,

Social Media Tips for Property Management – Where You Should Be Focusing Your Time in 2017

While social media has become a fixture in the lives of just about everyone, that doesn’t mean it’s stagnant. To the contrary, social media is fluid – it’s constantly evolving, growing and improving. In order for businesses to stay ahead of the curve and continue to realize success in the area of SMM, they must actively adapt their approach on a regular basis. If you’re still allocating your budget the same way you did 10 or even 5 years ago, chances are you aren’t getting the results you can and should be getting. As we begin another new year, it’s a great time to assess where your property management business stands at the moment and what changes should be made to achieve a better outcome in 2017.

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Tagged Blog,, Property Management,, Marketing,