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Jessica Galeano

Jessica Galeano
As INFO-Tracker’s Customer Experience Manager, I oversee non-technical inquiries from the initial point of contact through to resolution to the client’s satisfaction. I also act as liaison when needed, between customers and Netintegrity’s development and professional services teams, ensuring that the lines of communication remain open at all times.

Recent Posts

Cyber-Security – Protecting Your Property Management Business from Hackers

Posted by Jessica Galeano on Apr 10, 2018 6:00:00 AM

Think about all of the data your property management company collects, uses and stores. Now think for a moment about what would happen if an unauthorized party were to gain access to that data. Security breaches occur to businesses of every shape, size and industry, and they can cause much more than just a minor headache. In fact, some companies suffer so much financial and reputational damage, they can never recover. Here’s how can you avoid becoming the next victim.

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Topics: Productivity, Blog, Technology, Property Management, Tips, Social Media, Communication

4 Key Benefits of Commercial Property Management Software

Posted by Jessica Galeano on Apr 3, 2018 6:00:00 AM

The economy may finally be bouncing back for the long-term, with new businesses cropping up and others relocating and expanding. This opens many doors of opportunity for property managers. Of course, the growing number of prospective renters doesn’t automatically mean your company will reap the benefits. To be successful, your business must be organized to cater to that particular market. That’s where commercial property management software can help. Here’s how.

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Topics: Blog, Technology, Property Management, Tips, Marketing, Business Growth

22 Questions to Ask When Evaluating Property Management Software

Posted by Jessica Galeano on Mar 27, 2018 12:00:00 AM

If you’ve made the decision to adopt software for your property management business, congratulations! You’re on your way to maximizing efficiency, boosting productivity, increasing service levels, cutting costs and improving your bottom line.

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Topics: Blog, Property Management, Tips, Marketing, Business Growth

5 Reasons Today’s Top Leaders Outperform the Competition (and How You Can Do the Same in Your Property Management Company)

Posted by Jessica Galeano on Mar 13, 2018 6:15:00 AM

Ever look at famous executives like Jeff Bezos or Elon Musk and wonder how they got to where they are today? Obviously, there was a great deal of hard work and determination involved, but beyond this, there are certain traits that today’s top business leaders possess which have helped them climb their way to the top. More importantly, those traits are things that anyone who is willing to make an effort can emulate. Let’s take a look at five such traits of the elite that, when applied, just might help your property management company outperform the competition.

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Topics: Blog, Property Management, Tips, Marketing, Communication

5 Tips for Attracting Top Female Talent to Your Property Management Firm

Posted by Jessica Galeano on Mar 6, 2018 6:15:00 AM

When it comes to female talent, the stats don’t lie. Not only do companies with an equal proportion of women to men outperform their counterparts, but studies have consistently shown that female executives are much more effective at reducing company expenditure. Better performance and lower costs mean a better bottom line for your property management company. Yet, attracting top female talent isn’t always as easy as it may seem. If you’re looking to balance the scales a bit, particularly in your C-Suite, here are a few tips to keep in mind.

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Topics: Productivity, Blog, Property Management, Tips

3 Ways to Optimize Business Practices in Your Property Management Company

Posted by Jessica Galeano on Feb 27, 2018 6:15:00 AM

The term property management may seem simple, but it encompasses a vast number of duties and requires a variety of skills and expertise. In order to be successful, property managers must wear many hats, handling everything from customer service and maintenance requests to inspections, collections, legal disputes, emergencies and more. Considering these hefty demands, it’s easy to see why those in the industry strive to optimize their business practices as much as possible.

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Topics: Blog, Technology, Property Management, Tips, Business Growth

3 Ways to Manage Cash Flow and Grow Your Property Management Company

Posted by Jessica Galeano on Feb 20, 2018 6:15:00 AM

It may seem pretty straightforward, but making sure your property management company has more money coming in than going out is the fundamental foundation for success. As simple a concept as this may seem, however, it’s often easier said than done – especially when it comes to newer companies. Keeping tabs on income and expenses is the key to ensuring your business has the resources it needs to grow. That said, here are three specific tips for managing cashflow and reaching your goals.

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Topics: Blog, Property Management, Accounting, Tips, Business Growth

5 Powerful Ways to Motivate Your Property Management Team

Posted by Jessica Galeano on Feb 13, 2018 6:00:00 AM

As a business leader, one of your most important tasks is keeping those who report to you happy, engaged and plugged in. But motivating employees who have different backgrounds, personalities, skillsets and struggles can be quite the challenge. Thankfully there are a few tried and true strategies that can typically be applied to any situation. Here are five proven methods for motivating everyone on your property management team.

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Topics: Blog, Property Management, Customer Service, Tips, Business Growth

Setting Realistic, Attainable Profit Goals for Your Property Management Company

Posted by Jessica Galeano on Feb 6, 2018 6:02:00 AM

Setting Realistic, Attainable Profit Goals for Your Property Management Company.pngJust a few short weeks into the New Year, you may still be in the process of defining and setting your goals for the coming months. With a stronger economy and much optimism for the future, most property management organizations are striving toward becoming more profitable.

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Topics: Productivity, Blog, Property Management, Tips, Business Growth

5 Ways to Use Online Reviews in Your Favor

Posted by Jessica Galeano on Jan 30, 2018 6:00:00 AM

Every modern property manager who has been in the business for some time knows that online reviews are par for the course. These days, people turn to the internet for just about everything – including sharing their experiences with businesses, good or bad.

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Topics: Property Management, Marketing, Social Media, Business Growth

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