Just because you’re passionate about your property management company and care about your team doesn’t mean you’re leading them in the best possible way. Many well-meaning leaders exhibit toxic management behaviors without even realizing it.
But being a lousy boss affects more than just your employees. It can actually impact the success of your company as a whole. In fact, one recent survey revealed that employees waste nearly 20 hours a week worrying about what their bosses say or do, 13 of which occur during the work week. They can’t be very productive if they’re too busy hemming and hawing over management.
So, how can you turn things around? Well, the first step is always admitting you have a problem, so let’s take a look at a few telltale signs that your management style could use an overhaul.
You don’t engage
A good leader spends time establishing a rapport with his or her staff. Gaining trust and building strong relationships is critical to the future success of your property management company. If you’re not taking the time to really get to know your team, what their career goals are and what matters most to them, you’re doing them and your property management company a disservice.
On the other end of the spectrum, if you’re constantly hovering over your employees just waiting for them to mess up so you can swoop in and reprimand them, chances are you won’t be receiving boss of the year award any time soon. People want to feel trusted. Give your staff room to take chances and make mistakes, just be there for them when they need you.
You don’t respect privacy
Calling out an employee in front of his or her colleagues is poor form and will likely lead to high turnover. If there’s something you need to discuss with one of your team members, secure a place where you can speak in private. They will appreciate the gesture.
You only give negative feedback
Constructive criticism is important, otherwise we can’t learn, grow and improve. But if the only interaction you ever have with your employees involves pointing out when they’ve screwed up, you’re missing the mark. Take advantage of opportunities for coaching, but remember to also give credit where credit is due.
You don’t support work-life balance
Your employees devote a lot to making your property management company a success. They deserve some quality down time as well. If a team member feels nervous about asking for a day off or requesting to leave early for a family event, you’re being a lousy boss. Happy, refreshed employees are more productive, so don’t just allow time off, encourage it!
You don’t welcome feedback
In order for your property management company to function like a well-oiled machine, there must be reciprocity between employees and management. Feedback is a two-way street. If you aren’t open to ways that you can improve and grow as a leader, then you’re going to become stagnant, which isn’t good for anyone.
You don’t lead by example
A good leader is someone who influences others, not just orders them around. If you are expecting your employees to behave a certain way but you’re not exhibiting similar behaviors and work habits, your leadership skills are lacking. The most effective way to lead is by example.
Being a boss is about much more than just handing out instructions and overseeing the work. It’s about mentorship, guidance and support. Be honest with yourself – if you recognize any of the above signs in your own management style, the time to make a change is now. Your team and your property management company will be better for it in the long run.