Part of being a strong, positive leader is caring about the career paths of your employees just as much as you do your own. If you’ve been in leadership for some time, you probably already know the obvious ways you can help: provide growth opportunities, assign stretch assignments and arrange mentorships. But what about the not-so-obvious strategies? Here are four unique and somewhat surprising ways to help your employees get to where they want to go.
Topics: Blog, Property Management, Communication, Business Growth, Employee Satisfaction, Engagement, Hiring, Advice, Training
Starting a property management business can be stressful. Deciding when to sell that business can be just as agonizing. If you’re feeling overwhelmed at the thought of getting your company sale-worthy, it can be helpful to know what options are available to you. Deciding which option is best for you can make it easier to determine what needs to be done to prepare for the road ahead. Here are the three main courses of action you could take.
Topics: Business Growth, Employee Satisfaction, Hiring, Budgeting, Rentals, Advice
Climbing the corporate ladder is great, but it comes with a lot more responsibility. And as your plate becomes fuller, so does the risk that you’re going to eventually burn yourself out. Burnout is something almost every business owner or executive experiences at some point in their career, and property managers are no exception. The good news is, this can all be avoided. The key is being able to identify the signs before things get out of hand. Here are three things you need to watch for and what you can do to get back on track.
Topics: Productivity, Blog, Property Management, Customer Service, Communication, Employee Satisfaction, Advice, Costumer Satisfaction, Training
In a perfect world, homeowners associations would be relatively silent entities. Dues would be collected, projects would be planned and carried out, things would work effortlessly and neighbors would all get along. Of course, as any seasoned HOA manager knows, we don’t live in a perfect world and these associations are rarely “seen but not heard.” Knowing some of the most common complaints launched from these groups can help make it easier to resolve and sometimes even prevent them altogether. Let’s take a look at five of the biggest HOA complaints below.
Topics: Blog, Property Management, Customer Service, Communication, Business Growth, Employee Satisfaction, Advice, Costumer Satisfaction, Training, HOA
We recently went over some pretty compelling reasons why even a small property management company could benefit from having a board of directors. But understanding the advantages and actually making it happen are two different monsters. Where on earth do you even begin? Believe it or not, putting together a trusted board of directors or advisors isn’t as complicated or challenging as you may think. In fact, all you need to do is look for the following three fundamentals.
Topics: Property Management, Tips, Branding, Business Growth, Hiring, Budgeting, Rentals
At one time, hiring people was a piece of cake. There were so many applicants, you’d have your pick of anyone you preferred. These days, the opposite is true. With far more open jobs than candidates to apply, the balance of power has shifted. Today, acquiring qualified individuals to join your property management team is one of the hardest parts of leadership. If recruitment is your least favorite activity, here are a few expert tips for not only enticing top talent, but making them want to stay.
Ongoing staff education is the lifeblood of any business, particularly in a competitive industry such as property management. The acquisition of new knowledge and skills makes your employees an even more valuable asset and can help position your firm as an industry front-runner. One of the most effective ways to help your team learn and grow is through social engagement. Here are five ways to integrate social into your training strategy.
Topics: Property Management, Customer Service, Marketing, Branding, Social Media, Communication, Business Growth, Employee Satisfaction, Engagement, Hiring, SEO, Digital, Training
Being resilient means being able to stand tall, regardless of the circumstances happening around you. With each step that brings us closer to our goals, our unwavering commitment to stay the course fortifies that resiliency. Being resilient is essential for strong leadership. Employees and clients alike will look to you to determine how they should proceed – especially in challenging times. Here are a few ways you can cultivate your resiliency to better serve your property management company.
Topics: Productivity, Communication, Business Growth, Employee Satisfaction, Engagement, Advice, Costumer Satisfaction
The task of marketing rental properties has evolved. What was once considered the cornerstones of a solid strategy – product, price, place and promotion – are rapidly becoming obsolete. This is due in large part to the growing popularity of digital devices. Today, it’s smartphones and tablets that delineate the apartment search process. As a result, apartment managers are having to adapt and adjust their approach to more closely align with what the modern renter wants. To ensure that you’re on the right path, here are four marketing trends to keep on your radar.
