Netintegrity Blog

Today’s property managers are under increasing pressure to meet higher service levels. We live in a society where instant gratification has become the norm and everything we want or need is available at the click of a button. Meeting the changing demands of customers is one of the biggest challenges in our industry. Simply put, people expect to be satisfied – otherwise, they’ll move on to someone else. The best way to prevent this isn’t just to keep them happy. It’s to exceed their expectations time after time. Here are four ways to do just that.

There’s no debate as to whether or not your property management company should be using social media. But getting social right requires more than just publishing the occasional tweet or update. In fact, there’s a certain science to it. Thankfully much research has already been conducted to help determine what numbers are optimal for generating the highest engagement levels.

These days it seems most property managers are going all-in trying to target younger renters. That’s not necessarily a bad thing. After all, Millennials are now officially the largest living generation. But by focusing entirely on these up-and-comers, many property managers are missing out on a highly profitable market segment. In fact, with rental demand continuing to rise among those aged 55 and older, there’s tremendous opportunity in targeting this demographic. How can you get a piece of the pie and appeal to senior renters? Here are a few tips and pointers to keep in mind.

The core values of your property management company are the pillars of its identity. They become the guiding principles through which you conduct business, both internally as well as with your clientele. Each company should have its own set of unique core values that support its vision and guide the decision-making processes within the organization.

It’s that time of year again, when your employees will be taking time off to enjoy some R&R and vacation with their families. From a business perspective, managing employee time-off requests can be a logistical challenge. How can you grant everyone their fair share of down time while ensuring that there’s no disruption to your customers? Here are a few expert tips for managing time-off requests in a way that keeps your property management company running like a well-oiled machine.

As a property management business leader, you are constantly negotiating, whether it’s with new hires and existing employees, vendors and suppliers, or prospects and long-term clients. Unfortunately for some, negotiating doesn’t come naturally and for others it’s particularly difficult to master. The good news is, it’s something you can learn and develop – provided you focus on the following five key things.

Without question, the commercial property management field is a demanding one. Between the countless rules and regulations that govern the day-to-day activities, the growing pressures of demanding clients and, of course, all the busy work that makes up an average day in the life of a commercial property manager, there’s barely room to breathe.

Millennials are officially the largest living generation, which makes them a prime target for property managers. One of the most effective ways to connect with them is by appealing to their digital nativity. This generation of young adults grew up on the internet. They are practically glued to their mobile phones and spend an incredible amount of time on social media.

In 2017, Forbes reported that the property management industry had reached a value of $73 billion. Are you getting a big enough piece of that pie, or is there room for improvement? If your business is not experiencing the steady growth it’s capable of, you’re most certainly leaving money on the table. Let’s take a look at five things that might be holding you back and how you can overcome them for better success.